Kendall is an accredited mental health social worker and his career experience in the helping profession (16 years) has been both in generalist counselling roles through his employment positions in statutory Government departments and more recently in adult community mental health. Kendall has had exposure to counselling across the lifespan from youth to adults and older generations. He has also had experience working with Indigenous clients and those from other diverse communities who use English as a second language.

Kendall has, during his career, been deployed to support community members “on the ground” at several disasters including both bushfires and floods and he is aware of the unique requirements of those needing support in such a crisis. Kendall also offers teaching strategies for young people and their parents to manage contemporary world stressors. 

Kendall employs a range of strategies when working with clients including cognitive behavioral therapy (CBT) and motivational interviewing (MI). Kendall has a strong interest in mindfulness as an approach to managing various mental health conditions and he describes his overall approach to working with clients as operating from a strengths perspective, which is essentially about identifying the strengths that are inherently present in everyone.